Payment and dispatch
The following terms and conditions apply:
Dispatch costs
(inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs within Germany on the basis of the shipping weight.
Exact information on postage costs is always displayed in the shopping cart according to the item(s).
DHL Parcel
- Available for all goods
- Includes tracking
up to 2 kg - 6,00 €
2 - 5 kg - 8,00 €
5 kg and more - 10,00 €
Deliveries to EU European countries (International shipping):
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight. Exact information on postage costs is always displayed in the shopping cart according to the item(s).
DHL Warenpost (Goods Mailing):
- Available for small goods up to 600 grams in total
- No vinyl, hoods or sweater items possible
- Premium shipment
- Includes tracking
up to 600 g - 9,00 €
DHL Parcel International:
- Available for all goods
- Premium shipment (unless indicated otherwise)
- Includes tracking & full insurance
up to 2 kg - 18,00 €
2 - 10 kg - 22,00 €
Deliveries to Non-EU European countries (International shipping):
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight. Exact information on postage costs is always displayed in the shopping cart according to the item(s).
DHL Warenpost (Goods Mailing):
- Available for small goods up to 600 grams in total
- No vinyl, hoods or sweater items possible
- Premium shipment
- Includes tracking
up to 600 g - 12,00 €
DHL Parcel International:
- Available for all goods
- Premium shipment (unless indicated otherwise)
- Includes tracking & full insurance
up to 2 kg - 20,00 €
2 - 10 kg - 30,00 €
Provision of digital content:
Digital content (data created and delivered in digital form) is not subject to shipping charges. Digital content is provided to you via a link communicated by e-mail. The sending of this e-mail with access data for the provision of the digital content takes place within 72 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 20 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Shopify Payments
via PayPal Checkout:
- Payment via PayPal
Our bank account:
Kusch
Postbank
IBAN: DE78 3701 0050 0999 3545 04
BIC: PBNKDEFF
In case of questions, please contact us at the contact details mentioned in the Legal Notice.